311 Information


The new 311 telephone information service is now available to all Verizon, Cavalier Telephone and Cox Communication customers in Virginia Beach.  When calling from a landline telephone within the Virginia Beach city limits, you can simply dial 3-1-1 to reach the Virginia Beach Public Information Office which is available 24 hours a day, 7 days a week.  Cell phone users and callers from outside the city limits should continue to call 381-3111 to reach the Public Information office.

Dial 3-1-1 for:

City Information,  City Services, City News, and City Events

Dial 9-1-1 for:

Medical Emergencies or Fires

Reporting Accidents,

Reporting Crimes in Progress, and Reporting Suspicious People or Events

Other Important Numbers:

1.     Second precinct 385-2700

2.     Police non Emergency 385-5000

3.     Neighborhood Preservation  385-5750

4.     Street lights  385-4131..BUT here email works BEST to pwclrks@vbgov.com  telling them the street & Pole number

5.     Drain problems 385-1470

6.     Waste Management 385-4650

7.     Landscape Management (currently Symsi Houser for visibility problems) 385-4693